Let’s start on the right foot: the definition.
UGC is the acronym for User Generated Content, it is original, brand-specific content created by social media users and published on the corresponding platforms. However, this content is not published directly by the company but by the creator. This way, the audience doesn’t necessarily perceive it as a product promotion or direct sales pitch.
UGC can come in many forms, such as images, videos, product reviews, testimonials, or even podcasts. Here is an example of what UGC can be:
Additionally, you can gather all of these posts and create a photo gallery that reflects a community of consumers/promoters:
But why should I implement it?
Now that the definition is clear, let’s delve into why UGC has been so popular in recent years. User-generated content is a cost-effective way to scale your business and diversify your content. Additionally, there’s no need for excessive investment; it’s an affordable and highly useful alternative. UGC allows you to connect with the most important people in your business: your audience. It also fosters closer communication, enabling you to receive insights, frequently asked questions, and other valuable feedback about your products, compared to traditional methods.
On average, 60% of consumers say that content from a friend or family member influences their purchasing decisions.
This type of content is truly an effective tool for all kinds of businesses, as it is based on the principle of authentic interaction, one of the fundamental pillars of our SNAP methodology. It combines the two essential needs of all communication: a two-way interaction between sender and receiver. Audiences feel more comfortable talking or interacting with a person rather than a brand, and UGC offers a more human side to the digital content of products.
Remember, if you’re interested in implementing UGC in your business, all you need to do is contact us! Leave us your details, and we’ll discuss your company’s needs and the experiences you wish to create. We’ll take care of the rest for you.

